Frequently Asked Questions

We understand seeking tutoring and educational resources can be confusing and come with lots of questions.
Below questions are organized into general questions and tutoring specific questions.

Still Have a Question?
w Chat (Bottom right of page)
Call 413.341.0740
Email Us
Send Us A Message

General FAQs

Do you offer online sessions?

Yes! In fact most of our services were delivered online in 2020 due to Covid. We utilize Zoom to offer secure, interactive online tutoring, coaching, or support sessions.

Does an adult need to be present during a session?

We always tell parents and caregivers to do what they are most comfortable with! While all of our tutors and coaches are background checked and fully vetted, we understand there are times a parent would like to be involved as well. 

Is scheduling flexible or a fixed time each week?

You tell us! We try to be as flexible and accomodating as we can with everyone’s session time and day requests. 

Prefer to have the same time and day every week? OK! We’ll work to make it happen.

Are nights and weekends the only time that works into the busy family calendar? No problem, we can work with that.

What if we need to cancel or accidentally miss a session?

Cancellation Policy: We understand that sometimes life can get in the way of tutoring or coaching sessions. On purpose or by accident. Sessions can be canceled anytime, however, we do require a 48-hour notice for a refundable cancellation. If a session is missed for any reason without a 48-hour notice (by phone or email), that session is non-refundable.

What if we are late to a session?

Our tutors are full-time professional educators working as tutors part-time. They have allocated time to support your learner during their scheduled tutoring session. If your child is late to a session, you will be charged for the full hour to compensate the tutor for their time and planning. Tutors will not be expected to stay past the allocated session time to compensate for a late start.

Do we sign a contract for tutoring, coaching, or support?

No! You will not have to sign contracts and can choose to stop tutoring at any time. We do ask that clients give tutors and The Community Classroom 48 hours notice.

What if I'm not sure what service (tutoring or coaching) we may need?

No problem! We will help you figure it out. Schedule a discovery session with Megan (our founder) and she will listen to what you need and help you pinpoint the next steps.

To schedule a discovery session, simply visit our contact page and choose “Discovery Session” in the drop-down menu. Discovery sessions are free of charge.

To learn more about the types of tutoring we offer, click here.

To learn more about what academic coaching is, click here.

How will I know my child is making progress?

A learning session map is created for each student. You will have access to this anytime. We also send Progress Reports twice a year.

To view a sample session map, click here

My child doesn’t like school and/or has lost interest. Can The Community Classroom help?

We hope to! We have a great track record of working to listen to kids, address underlying issues, and help kids reconnect with learning. Our staff pride themselves in that!

Our staff can also help your child find joy in school and learning. Many times, a boost in confidence can help rebuild interest. We can help!

My child is not motivated to complete work. Can The Community Classroom help?

We can! Our academic coaches have the skills to listen to children, assess underlying issues, and work to develop motivation with your child.

Do you have experience working with homeschooled students?

Yes! We have experience working with homeschooled students, particularly in cases where the parent/caregiver needs help with a subject they may feel less confident in. We can pair you with a tutor who is a certified teacher and create a standards-based approach that keeps your child right on track.

What is a curated activity list?

A curated activity list is an add-on item we offer our students in Pre-K through 6th grade. Curated activity lists are customized detailed lists of activities, games, projects the student (And those in their home!) can do to build upon the lessons taught by our tutors and coaches. 

To learn more about curated activity lists, click here.

When am I billed?

We send invoices at the beginning of each month, pre-paying for each month’s sessions. If any sessions were canceled or changed, we reconcile the next month’s invoice to reflect those changes.

How much does tutoring cost?

Tutoring is variable depending on the level of support and communication needed to reach success. For PreK-5th grade students, the cost is between $70-$85 per hour. For 6th-12th grade, the cost is between $75-$90 per hour.

How much does academic coaching and parent coaching cost?

Academic coaching and parent coaching are both $75/hour.

What are your diversity practices?

We are a proud, woman-owned business. We bring those on our team who offer diverse perspectives based on cultural identity, racial identity, religious diversity, age diversity, gender diversity, regional diversity, and orientation. We aim to offer tutors as role models so our students can see themselves and/or see those who offer different perspectives.

Tutoring FAQs

How much does tutoring cost?

Tutoring is variable depending on the level of support and communication needed to reach success. For PreK-5th grade students, the cost is between $70-$85 per hour. For 6th-12th grade, the cost is between $75-$90 per hour. This includes all prep time by the tutor as well as the actual tutoring session. 

Consider our premium tutor services for a more robust tutoring experience.

How long is a tutoring session?

Typically our tutoring sessions last one hour. However, for our PreK and some of our K students, we recommend starting with a thirty-minute session. Every child is different! We will adjust based on what your child needs.

Ultimately we work with you and adjust to what’s needed for the student. If a session needs to be longer than an hour, it certainly can be.

Are tutors available to help with homework?

Yes! We have highly skilled tutors with subject-level expertise that can help your student with specific subject matter content. Check out our Accelerated Tutor Matching Process to learn more.

What is the value in your tutors being certified teachers?

We believe strongly in the lifelong impact great teachers can have. With a certified teacher, you are not just matched with someone earning extra money to pay their StitchFix bill. You are ensuring that the person your child is spending time with is experienced, trained, and certified in the particular content area. Our tutors aren’t really tutors. They are teachers, who tutor. 

What does "personalized" tutoring mean?

When we use the phrase personalized, it means we develop tutoring practices based on your child’s particular interests, strengths,

and needs. It is tutors that are matched just for them and lessons that are crafted with your child in mind. 

An Example:
During an intake process, we learned one of our middle school clients loved the musical Hamilton. Her tutor used the information to not only build rapport but designed lessons and reading that involved songs and themes from the musical. 

What kind of tutoring does The Community Classroom offer?

We tutor all ages, subjects, grades, content, support for English language learning, support for learning differences. For the tutor matching process, we offer two options: An Accelerated Tutor Marching process and the Premium Tutor Matching process.

We also offer academic coaching if your child needs help getting organized and motivated.

To learn more about our specific tutoring options, click here.

How will I know my child is making progress?

A learning session map is created for each student and is a document you have access to all the time. These session maps include lesson objectives, links to standards, and notes from the tutor/coach after every session.  We also send progress reports twice a year. 

What kind of support do The Community Classroom tutors have?

Our founder, Megan, has her doctorate in Education Leadership for Teaching and Administration. Megan applies those skills to work as a mini-principal, ensuring that lessons are standards-aligned, goals are being met, teachers are supported, and clients are happy. We also offer periodic training sessions for our staff for free so they can stay on top of the best teaching practices for online learning.

Will my child like working with their tutor?

We work hard to match tutors and students based on a set of proven indicators with a 100% success rate thus far.

If your child is not happy, send us an email with detailed information about what’s not working, and we’ll get to work on finding a better match.

Will I be able to communicate with the tutor directly?

Absolutely! After the matching process, Megan will ensure that contact information is exchanged. You will have access to your tutor’s phone number and email.

What if I'm not sure what service (tutoring or coaching) we may need?

No problem! We will help you figure it out. Schedule a discovery session with Megan (our founder) and she will listen to what you need and help you pinpoint the next steps.

To schedule a discovery session, simply visit our contact page and choose “Discovery Session” in the drop-down menu. Discovery sessions are free of charge.

To learn more about the types of tutoring we offer, click here.

To learn more about what academic coaching is, click here.

I've heard a lot about high dosage tutoring on the news. Do you offer that?

We sure do! High dosage tutoring (sometimes called HDT) is defined as one-on-one or small group tutoring 3 times a week, for an extended period of time. Research shows that this is one of the most effective ways to combat learning loss, with one study from Johns Hopkins showing that it can have kids excelling an additional 5 months ahead, while another Harvard study from 2016 that was a summary of over 200 high-quality experiments showed that it was 20x more effective than regular tutoring in math, 15x more effective in reading. 

To learn more about the types of tutoring we offer and find out more details click here.

We're interested in high dosage tutoring but it seems expensive. Are there discounts?

We can totally work with you. If you are looking at engaging in tutoring three or more times a week, we can offer you a discount. Contact us for more information.

Request A Tutor

Getting started is easy. We offer two types of tutoring experiences as well as academic coaching and parental support. We're ready when you are.

Pin It on Pinterest